DO YOU KNOW WHAT I MEAN?

SESSION I:	“Do You Know What I Mean?” An explanation of the communication process and of what facilitates effective communication.
SESSION II:	“What Did I Say?” A look at body language, verbal skills, and the negative response patterns that hinder good communication.
SESSION III:	“Let’s Be Honest.” A discussion of one of the key ingredients that enhances good communication.
SESSION IV:	“Do You Get My Meaning?” Exercises that improve listening and interpretation skills.